General Info

Federal Tax ID: 34-1591144
Office Hours 9:00 am – 5:00 pm EST

Ways to order

Credit card orders can be placed via:

We accept VISA, MasterCard, American Express or Discover.

Purchase orders (have us invoice your organization) can be placed via:

Sorry, we cannot take purchase orders over the phone. Purchase order minimum amount is $20.00, orders under $20.00 will be charged a $10.00 processing fee. Use your purchase order form or our order form (in the catalog or download order form). Please include ship-to address, bill-to address, contact name and phone number with your order.

Prepaid check or money order with an attached order can be sent to:

Noodle Soup
4614 Prospect Ave., Ste. 328
Cleveland OH 44103

Please fill out the order form completely. Feel free to call to confirm pricing or receive a quote. Be sure to add shipping and handling. Make your check or money order out to Noodle Soup of Weingart Design. See order form for states where we collect sales tax. Orders under $20.00 require prepayment via credit card or check.

International Orders

Canadian and International orders can not be placed on our website. You must call 800-795-9295 to place your order, or email it to orders@noodlesoup.com. All international orders need to have shipping charges quoted. Please phone, email or fax your completed order to us. Shipping charges are based on the size and weight of the order, so the order must be complete. Noodle Soup is not responsible for brokerage, tax and tariff charges that shipments may incur. All payments must be made in US Funds.


Shipping and Delivery

If you need your order by a specific date, please let us know. Orders are shipped by FedEx ground. Please provide a physical address for shipment via FedEx. Most orders will ship within 2-3 business days, but please allow 2-4 weeks for delivery. Very large orders or custom imprint orders can take 4-8 weeks. Please call if you have any questions about delivery of your order.

Rush Orders

Overnight or 2nd day delivery is available for an additional cost. No weekend delivery. For expedited delivery, orders need to be received by 12:00 pm EST. Call us at 800-795-9295 for pricing and to confirm shipping on your rush orders. Sorry, rush delivery is not available on customized items or international orders.


Returns & Exchanges

We must be notified within 60 days (from our ship date) of any returns, exchanges or errors. Once 60 days have expired, we assume you accepted your order “as is” and no further changes can be made. Any returns, exchanges or refunds on DVDs or videos must be made within 30 days. Customers are responsible for shipping fees on returned merchandise, unless we shipped the wrong items.


Customizing

Many of our printed pieces can be customized. For customizing information, please call us at 800-795-9295, email Vicky at vicky@noodlesoup.com. or look under Customized Products in the Category bar on the left. Sorry, rush delivery is not available on customized items, approximate delivery time is 4 to 8 weeks.

Custom Imprinting

Many printed and promotional items can be custom imprinted. Go to Customized Products in the left sidebar under Product Type. For more information on customizing and imprinting, please call us at 800-795-9295 or email Vicky at vicky@noodlesoup.com.

Submitting Artwork

Artwork should be in a tiff, eps, pdf or ai file format at 800 dpi. We cannot use faxed art and we cannot use MS Word documents for custom imprinting. Email artwork to vicky@noodlesoup.com. If you need help sending or creating artwork, call Vicky at 800-795-9295.


Privacy Policy

We respect the privacy of our customers, we do not disclose personal financial information. We use a Secure Sockets Layer on our website transmissions to protect personal financial information. We only reveal the last four digits of a credit card number when printing orders.

We do use third party services to delete duplications in our mailing list and for mailing catalogs. These are the only third party that receives any personal mailing information from our company. These third parties also do not sell this information to any other companies.

We normally do not disclose personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal documentation. However, we will disclose information if required to help prevent: theft, financial loss or other suspected illegal activity.

Noodle Soup does not sell to minors or people under the age of 18. If you wish to purchase from us please ask an adult to order for you.


Who We Are

Located in Cleveland, Ohio, Noodle Soup evolved from Weingart Design, our parent graphic design studio. Owner Cydney Weingart has enjoyed a successful career in graphics since attending the Cleveland Institute of Art in the early 70s. Along with her hard working assistants, Noodle Soup has turned into a nationally recognized health promotions company.

Noodle Soup of Weingart Design, 100% Woman Owned, specializes in developing low-literacy, low cost, well illustrated, easy-to-read materials that inspire pregnant women, new moms or parents to take care of themselves and do their best for their children. Breastfeeding promotion, the core of the business, started in the early 90s when we were known as The Learning Curve. Since then we have changed our name and gone on to produce low literacy materials that promote perinatal education, postpartum care, immunization, nutrition and early childhood development, always encouraging good parenting skills. We are committed to bright, colorful, reader-friendly pieces that teach and engage.

Most recently, we added daycare centers to our mailing list, promoting the importance of early literacy, creativity and play with our books and toys.

Many of our products can be customized. See Customized Products in the categories bar to the left or call us toll free at 800-795-9295 for help.

For a free Noodle Soup catalog, Request a Catalog or call us at 800-795-9295.

We do not accept any product endorsement.


Help us grow!

We grow by hearing from our customers and filling your needs. If you have a subject or idea you would like to see us develop, please call or e-mail owner Cydney Weingart: cydney@noodlesoup.com, or call 800-795-9295.

We take pride in putting out accurate information. If you question our facts, find any typos or could help us update any given piece to make it better, we are delighted to hear from you.

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